Returns and refunds

Return & Refund Policy

Since all items are handmade uniquely with time, I do not accept returns or issue financial refunds. However, your satisfaction is important to me! If there is an issue with your order, please reach out to me!

Damaged, Incorrect, or Missing Items

If your item arrives damaged during transit, items you received you didn't order, or missing items from your order, please contact me within 5 days of delivery date.

To make the replacement process quicker for you, please include these in your message:

Your order name

A description of the item issue

Clear photos/videos of the damages/incorrect items

Our Replacement Process

Once an issue has been verified, I wont ask you to hassle with shipping the items back to me. Instead, I will personally make a brand new replacement item and ship it out at no additional cost.

Please note: Every piece is individually handmade, your replacement item may have slight variations from the original.

Cancellations

I begin prepping and working on orders quickly, cancellations after payment has been received will only be accepted within 48 hours. If payment HAS NOT been received, cancellations can be made immediately.

Contact Me!

If you have questions or need to request any of these issues, please reach out to me directly or via social media.